Frequently Asked Questions

Digital Email / SMS Text Delivery

How Does Digital Email / SMS Text Delivery Work?

We offer Digital Email Delivery to our loyal buyers and some first time buyers. If your order is in "review" status, this means it is being manually reviewed and will be realeased as soon as possible. 

This varies by time of day, order size, and other variables. 
We will send your Game Pins Through Email address or sms text msg.

How Do I Retrieve My Redeem Game Pins?

If your email client blocked our standard redeem code email or you accidentally deleted the email, there is an alternate method to view your code(s). This way you will be able to see your redeem code at your convenience.
Log in
Visit epins-gamestore.com and log into your account. Once logged in, you will be at the account dashboard. You will see your recent orders on this page. To view the game pins for your order, Click "Transaction History." This will appear your order details.


Game Pins Replacement/Refund?

We have a 100% Guarantee that the digital game pins you purchase will be exactly as described on our website and in 100% working order. Due to the nature of a game card business, if you need a refund, we will do everything we can to verify the code is unused and issue you a refund. If we are unable to verify the card is unused, we will not be able to issue any refund.